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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can not get the bottom part of the bezel loose from the

Customer Question

Can not get the bottom part of the bezel loose from the laptop.
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Acer Aspire 6920 running Windows Vista
JA: Tell me a bit more about what's going on so he can help you best.
Customer: I have all the screws removed from the screen bezel and have 3/4's of the bezel removed from the laptop but I can't get the bottom of the bezel loose from the hinges.
JA: Is there anything else the Computer Technician should be aware of?
Customer: No I don't think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  Byron replied 5 months ago.
Hi. My name is***** you for your question and the opportunity to assist.It looks like the whole screen assembly needs to be removed first and then the bezel can be removed.Take a look at this video, starting from the 5 minute mark until the assembly is removed.Then jump to the 13 minute mark where the bezel is removed:

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