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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Windows 10 installed. I am having problems with

Customer Question

I have Windows 10 installed. I am having problems with Windows Explorer starting properly. There is a delay in getting it booted. Also once booted it doesn't allow me to create new folders and files; it circles and doesn't respond. My desktop icons don't appear until Explorer finally boots up. Do I need to re-install windows 10 or do some type of fix and repair?
Submitted: 6 months ago.
Category: Computer
Expert:  Cody replied 6 months ago.
Hello. My name is ***** ***** I will be assisting you today.
Expert:  Cody replied 6 months ago.
If you don't have many programs, I would do a refresh option which will reinstall the operating system.Any programs will be removed, but any files, documents, pictures, etc... will be saved.
Expert:  Cody replied 6 months ago.
To do the refreshGo to start --> settings --> update & security --> recovery --> refresh --> keep my files