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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Android contacts app my verizon droid turbo is not syncing

Customer Question

android contacts app my verizon droid turbo is not syncing property with contacts in my chrome browser. When I go to the sync now settings on the droid, alls apps seem to be syncing except contacts, which is giving me the following error message - "sync is currently experiencing problems it will be back shortly"
I've been using the work around of shutting off the sync option, and reactivating it then re-syncing, but know it wont even do that.
Submitted: 5 months ago.
Category: Computer
Expert:  Sudipto replied 5 months ago.
Thanks for posting your question here, can you tell me, how familiar you are with settings of android ?
Customer: replied 5 months ago.
Pretty familiar
Customer: replied 5 months ago.
need to know a little bit more about your outfit before I sign up for connectivity. Can you call me on(###) ###-####
Expert:  Sudipto replied 5 months ago.
Ok, do you have multiple google account configured with your phone ? There is no need of remote support , as you are facing problem with your phone.
Customer: replied 5 months ago.
no only one - there is an outlook app
Expert:  Sudipto replied 5 months ago.
OK, go to settings then open APP/Application select contact, clear cache. Try to sync manually and let me know.
Customer: replied 5 months ago.
there is no contact app
Expert:  Sudipto replied 5 months ago.
Do you have checked under the Application list ? Are you sure there is no contacts app ?

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