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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31175
Experience:  Over 20 years of consulting to the IT industry
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Installed programs on new computer.. unfortunately also

Customer Question

installed programs on new computer.. unfortunately also accepted 2nd verification for Google ..do not remember this but now cannot get google/gmail on cell phone or tablet without code . Tried the google solution but wont work as I am traveling.and no longer use same phone # ***** Also do not want a second email.. one is enough. Can you help get rid of code or suggest another solution
Submitted: 6 months ago.
Category: Computer
Expert:  Richard replied 6 months ago.
Hi there and welcomeTo check, you have no access to the phone number at all anymore that is assigned to the account correct?
Customer: replied 6 months ago.
My old home phone number is ***** sure if they have US cell number I may have used it when I installed new programs..... turning phone on will cost big time. Am in Canada now & have Canadian phone for here
Customer: replied 6 months ago.
Is there some where on my Google account I can go toup date data if necessary ..I can get on google via computer
Expert:  Richard replied 6 months ago.
Not until you sign into your account, its the whole point of the security, or is someone able to sign in on a computer at your home you signed into before?
Customer: replied 6 months ago.
My original computer got fried by an electrical surge..
Expert:  Richard replied 6 months ago.
ok, you need to enable the phone with the number you assigned to the account, and have the code sent to it, its the only way.