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GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 822
Experience:  MIS degree and 15+ years experience with both Mac and Windows hardware & software
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I'm having problems with my Uber account it says my email

Customer Question

I'm having problems with my Uber account it says my email and password ***** invalid
JA: A password ***** huh? It happens to all of us! Fortunately, the wizards we work with know tech inside and out, and it would be my pleasure to connect you with one right away. Tell me a bit more about what's going on so he can help you best.
Customer: Everytime I try to sign in it give me an invalid email and password
JA: Is there anything else important you think the Computer Technician should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  GeekGal replied 5 months ago.
Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.
Expert:  GeekGal replied 5 months ago.
Please click on the link below the correct account type and click on it (either Driver or rider)Next, click on forgot password. Type in your email address and click reset password. Now check your email for a link that will allow you to reset your password.
Expert:  GeekGal replied 5 months ago.
Please note: It is possible that you may have associated your Uber account with your Facebook account. If you think that is likely and you are unable to reset the password ***** email, try clicking on the link to sign in using Facebook. Please let me know how this works for you. If you need clarification on any of the steps or have additional questions I am happy to assist. I am committed to working with you until the problem is fully resolved.When your problem has been resolved, please kindly take a moment to rate my service. As an independent contractor for just answer, I do not receive credit for my answer and I am not compensated in any way without a rating of at least 3 stars. You can provide a rating by clicking on the stars and then clicking on submit. Please remember, don't rate until you are satisfied. If you need more help, please let me know so I can continue to work with you or allow me to "opt-out" so that other experts can assist you. Your complete satisfaction is my goal! Thank you!

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