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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It seems Yahoo mail is deleting emails over ...maybe 30 days

Customer Question

It seems Yahoo mail is deleting emails over ...maybe 30 days old.
JA: How long have you had this issue with your Yahoo account?
Customer: for several months I would say.
JA: Tell me a bit more about what's going on so he can help you best.
Customer: I hadn't used my email a lot so didn't really notice them missing, but my inbox is only going back to mid-April.
JA: Is there anything else the Computer Technician should be aware of?
Customer: No.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  Richard replied 5 months ago.
Hi there and welcomeAre are you accessing your emails? Via your smartphone? An email program such as outlook 2010? Or via your web browser?