How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I seem to get the same problem when trying to save on

Customer Question

Hello I seem to get the same problem when trying to save on windows movie maker "Error: 0x887a0005" Can you help me ?
JA: You'd be surprised how many people have questions about Windows. Fortunately, the wizards we work with know tech inside and out, and it would be my pleasure to connect you with one right away. Tell me a bit more about what's going on so he can help you best.
Customer: Its unable to let me save the file
JA: Is there anything else the Computer Technician should be aware of?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  Dan replied 5 months ago.
Hello and thank you for your question. I look forward to assisting you today. The error usually indicates a problem with either hardware, in this case, possibly your video card, or it may also be a corrupt video driver. What version of Windows are you running and have you installed the latest updates from Microsoft recently?
Customer: replied 5 months ago.
I Run Windows 8 and yes Keep up to date with the Updates
Expert:  Dan replied 5 months ago.
Try checking for a recent driver update for your particular video card. For that you will need to go to the manufacturers web site. Let me know if you need assistance and I will be glad to help you.

Related Computer Questions