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Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 5868
Experience:  10 years of IT experience in both business and residential.
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I am currently on hold advisor. I keep getting calls from a

Customer Question

I am currently on hold for an advisor. I keep getting calls from a microsoft company that tells me there is a security issue with my computer. I believe I was scammed last year by this same company. Will a tech be able to look into my computer and check it. I realize there may be a fee.
Submitted: 6 months ago.
Category: Computer
Expert:  Cris replied 6 months ago.
Hi, thanks for using JustAnswer.com I am Cris. Yes that is a scam do not give them any personal or credit card info. They call people pretending to be Microsoft in order to get credit card info and sometimes gain access to your PC. Microsoft does not call or reach out to anyone regarding any security issues. Let me know if you have any further questions. Please take the time to rate my service and submit at the top.
Expert:  Cris replied 6 months ago.
I will be glad to answer any follow ups you may have.
Expert:  Cris replied 6 months ago.
Do you have a Windows or Mac PC?