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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot access my gmail account. A screen comes up that asks

Customer Question

I cannot access my gmail account. A screen comes up that asks if I want to create an account. Same on my husband's computer. Our iphone and ipad do not have this problem.
Submitted: 6 months ago.
Category: Computer
Expert:  arsufi2002 replied 6 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 6 months ago.

Do you know your Gmail ID and Password?

Expert:  arsufi2002 replied 6 months ago.

Dear Greensboro,

If you check the top right side of web page where it asks for New Gmail Account creation, you can see Sign in button

You may click and it takes to sign in page where you can enter your email id and password ***** login

Waiting for your reply

Thanks

Expert:  arsufi2002 replied 6 months ago.

Dear Greensboro,

Please let me know if you are still wait for answer

Thanks