How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I HAVE A CANNON PIXMA MG 2520 PRINTER. I RECENTLY UPGRADED

Customer Question

I HAVE A CANNON PIXMA MG 2520 PRINTER. I RECENTLY UPGRADED TO WINDOWS 10 AND SINCE THEN I HAVE BEEN UNABLE TO PRINT ANY INVOICES FROM MY ACCOUNTING PACKAGE (PEACHTREE) I GET AND ERROR MESSAGE CODE 20, BUT HAVE BEEN UNABLE TO FIND OUT WHAT THAT IS. PLEASE HELP!
DARLENE
EMAIL ADDRES IS***@******.***
Submitted: 6 months ago.
Category: Computer
Expert:  arsufi2002 replied 6 months ago.
Hi,My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Expert:  arsufi2002 replied 6 months ago.
By the way, are you able to print from other applications like MS word, Notepad etc..
Expert:  arsufi2002 replied 6 months ago.
Are you getting my response
Expert:  arsufi2002 replied 6 months ago.
Ok, would you please do this and update status
Expert:  arsufi2002 replied 6 months ago.
1: Open Peachtree application2: Try editing a document on it3: Minimize Peachtree application (don't close it)4: Now. Open Control Panel > Devices and Printers > Find your printer > Right Click Your Printer >Set as Default Printer5: Come back to Peachtree application, then save the document and try to print Let's see if that works
Expert:  arsufi2002 replied 6 months ago.
waiting for your replyThanksFiyaz
Expert:  arsufi2002 replied 6 months ago.
.