How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 34667
Experience:  Over 20 years of consulting to the IT industry
32989067
Type Your Computer Question Here...
Richard is online now
A new question is answered every 9 seconds

I have a infraction message wireless internet which

Customer Question

I have a infraction message for the wireless internet which will not let Toshiba connect my computer to the wireless Linksy.
Submitted: 11 months ago.
Category: Computer
Expert:  Richard replied 11 months ago.
Hi there and welcomeCan you tell me please the version of windows you are using? And what is the exact message you receive?
Customer: replied 11 months ago.
my computer has a infraction for the internet connection. I can get in gmail and facebook but it shows no connection to the computer so it asks for PC support.
Expert:  Richard replied 11 months ago.
Ok, your payment failed sorry so we need to continue here.But you do get internet, so it looks like the PC Support software is faking this message.It is a trick they use to try to get you to buy their software.Where exactly do you see the message?
Expert:  Richard replied 11 months ago.
And what is the exact wording?
Customer: replied 11 months ago.
Windows 10
Expert:  Richard replied 11 months ago.
thats your version of windows.I need to know pleaseWhere exactly do you see the message?And what is the exact wording?