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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35243
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Pearl, JA: Sometimes things that you think will be really

Customer Question

Hi Pearl,
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: just got a new computer and want to download my existing AOL account.
JA: Is there anything else important you think the Computer Technician should know?
Customer: I know my email...of course...but its been years since I accessed my password.
JA: A password ***** huh? It happens to all of us! Fortunately, the wizards we work with know tech inside and out, and it would be my pleasure to connect you with one right away. OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.
Hi,I'm sorry about the issue. Please click on the website below:https://i.aol.com/account/password/start, then there, enter your email address and the characters as shown on the page, then click on Next and follow the instructions there in order to reset your AOL account password. Then you can access your email at the aol.com website.- If there is still any issue, please let me know the model of your new computer.Please reply at the box below to continue. Thank you,
Expert:  Viet - Computer Tech replied 6 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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