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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 15441
Experience:  CISCO certified, Microsoft proficient, computing expert.
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I have a wireless phone, CRL 30102, serial number, QA6O235L932

Customer Question

I have a wireless phone, CRL 30102, serial number, QA6O235L932 purchased on 1-7-16 online. I have followed all of the Trouble-shooting hints in your manual and have not corrected the problem.
Problem: When I have an incoming call the phone rings only once, the caller ID is not identified and after some crackling noises I lose contact with the caller, This happens with both handsets although all of the other components are working perfectly. Help!
Submitted: 5 months ago.
Category: Computer
Expert:  Pete replied 5 months ago.

Hi there,

If none of the troubleshooting steps have worked then the phone should be returned to the retailer for repair or replacement under warranty.