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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My account has been disabled JA: Sometimes things that you

Customer Question

My account has been disabled
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: It last syncedited at 129 and won't let me in when I tried to log in it wouldn't let
JA: Problems logging in, huh? It happens to all of us! Fortunately, the wizards we work with know tech inside and out, and it would be my pleasure to connect you with one right away. Is there anything else the Computer Technician should be aware of?
Customer: Don't think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Computer
Expert:  Robert M. replied 6 months ago.
what account on what device ? and what is the exact error message that you get ?