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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My microsoft Store icon will not work. What can I do"

Customer Question

My microsoft Store icon will not work. What can I do"
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
Customer: replied 1 year ago.
Yes, but please don't delete my files or lose them like so many others before you have done. This is my livelihood.
Expert:  Kamil Anwar replied 1 year ago.
Don't worry. I do not even need to access files or touch them.
Expert:  Kamil Anwar replied 1 year ago.
I sent request for remote service. Please accept it then follow steps here to connect with me.
Customer: replied 1 year ago.
I'm sorry but I cannot afford the $32.00. Thank you anyway.
Expert:  Kamil Anwar replied 1 year ago.
No problem. I will opt out and open the question to other experts who may be able to assist without remoting in.
Expert:  IT Miro replied 1 year ago.
Hello! My name is***** am a certified computer professional who will assist you with the problem you described. It looks like the previous Expert is not available any more. I can continue assisting you.Please tell me which Windows version is installed on your computer.It could be:- Windows XP- Windows Vista- Windows 7- Windows 8 / 8.1- Windows 10I am awaiting your reply.Thanks,IT Miro
Expert:  IT Miro replied 1 year ago.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro