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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9057
Experience:  Computer Technician
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I purchased ASUS E403S from Amazon on 5/9/2016. I set it up

Customer Question

I purchased ASUS E403S from Amazon on 5/9/2016. I set it up on 5/12 with a password.
I have been unable to load windows 10 because at the initial screen when I enter the PW I get error message "incorrect PW try again" I did not prepare a usb drive with pw information. What can I do to reset PW ?
Submitted: 5 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 5 months ago.
Do you have a Microsoft account or an email address connected to the Asus?