How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I just lost my WEBROOT from my desktop. How can I restore it?

Customer Question

I just lost my WEBROOT from my desktop. How can I restore it?
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Just had a new printer installed, and was changing placement of desktop icons, and LOST my WEBROOT?
JA: Is there anything else the Computer Technician should be aware of?
Customer: Don't think so.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Computer
Expert:  John replied 6 months ago.
Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Sir/Ma'am do you have webroot icon in system tray ?Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other Sincerely,JohnNote: - Please reply using the box below.
Expert:  John replied 6 months ago.
Sir/Ma’am please answer my above questions so that i can help you better.Sincerely,JohnNote: - Please reply using the box below.
Expert:  John replied 6 months ago.
Sir/Ma'am checking to see whether you still need my help.Please let me know.Sincerely,JohnNote:-To reply back to me use the reply box below.
Expert:  Michelle replied 6 months ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.Run system restore to get it back if you have removed it.let me know when you will be online i can help you install webroot back on your computer.