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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Stuck in screen saying " pc has problem and needs to restart."

Customer Question

Stuck in screen saying " pc has problem and needs to restart." It has been a good half hour and no response and it won't power down or change screens
Submitted: 7 months ago.
Category: Computer
Expert:  Cody replied 7 months ago.

Press and hold power button for 10 seconds until it's all the way off, then pull the power cable or remove the battery if it's a laptop.

Then power it back on.

Customer: replied 7 months ago.
No thanks it looks like it's working now. I was just checking. Thanks
Expert:  Cody replied 7 months ago.

ok sounds good