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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Window Live Mail shortcut icon will not open my inbox.

Customer Question

My Window Live Mail shortcut icon will not open my inbox. After 3 years this is the first time it has happened. I get a box 6" wide and 2.5" high in the middled of my desktop screen for WLM 2011 and the word 'starting". The box sits there for 4 minutes with a circle going round and round. The circle stops and leaves the screen without accessing my Inbox.
Submitted: 11 months ago.
Category: Computer
Expert:  John replied 11 months ago.
Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Which email service is configured in windows live mail program let me know the part after @ in your email id for example @ yahoo.com? Which is the operating system installed in the PC.Is it Windows Vista, Windows 7,windows 8, Windows 10 or any other?Sincerely,JohnNote: - Please reply using the box below.
Expert:  John replied 11 months ago.
Sir/Ma’am please answer my above questions so that i can help you better.Sincerely,JohnNote: - Please reply using the box below.