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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8753
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I purchased two tkts from bkk to hkt yesterday, round trip

Customer Question

I purchased two tkts from bkk to hkt yesterday, round trip One of the tickets were from my friend maria soledad bagcal of, the PI you listed her last name as bruins this is incorrect and needs to b changed . Plus I did not request flt ins please correct these errors
Bob Bruins booking no Rg7h2g my E mail is***@******.***
Submitted: 7 months ago.
Category: Computer
Expert:  Jason Jones replied 7 months ago.
Hello, May I ask for you to explain what you are talking about? What are the following items? (tkts, bkk, hkt) Thank you,***** *****
Customer: replied 7 months ago.
bkk bankock hkt fu cat tkts tickets
Customer: replied 7 months ago.
bkk bankock hkt fu cat
Customer: replied 7 months ago.
bkk bancock Thailand and hkt Thailand fu cat
Expert:  Jason Jones replied 7 months ago.
I don't understand. Are you trying to buy plane tickets?
Expert:  Jason Jones replied 7 months ago.
I don't understand. Are you trying to buy plane tickets?
Customer: replied 7 months ago.
what do I do cant I talk to some one before it costs me more then my ticket
Expert:  Jason Jones replied 7 months ago.
What do you need help with? We are not a plane ticketing agency.
Customer: replied 7 months ago.
I have all ready bought my ticket from air asia booking no rg7h2g but you have put the wrong last name for my friend her name is maria soledad bagcal not bruins can you change the ticket??????????????????
Expert:  Jason Jones replied 7 months ago.
No. We are not the airplane company. You will have to call them.
Expert:  Robert M. replied 7 months ago.
You can fill out the form here to change the name.https://eform.airasia.com/?lang=en-gb But you will have to tell them that it was an issue with the computer mistyping the name rather than trying to give the ticket to a different person than originally intended

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