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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I AM A LONG TIME USER OF FIREFOX . RECENTLY IT DOESN T WORK

Customer Question

I AM A LONG TIME USER OF FIREFOX . RECENTLY IT DOESN T WORK N I REC AN ERROR
MESSAGE AS FOLLOWS ( CAN NOT FIND MOZZILA RUN TIME ) I NEED THIS TO BE FIXED - CAN IT BE - IS THERE TELEPHONE TECH SUPPORT
Submitted: 11 months ago.
Category: Computer
Expert:  Mr.Med replied 11 months ago.
Hello and welcome to justanswer, my name is ***** ***** i will be assisting you today, I'm sorry about the issue, Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you quickly with this issue?
Customer: replied 11 months ago.
IS THIS PART OF 7 DAY FREE TRIAL
Customer: replied 11 months ago.
I M WAITING FOR THE ANSWER ABOVE ABOUT 7 DAY FREE TRIAL
Expert:  Mr.Med replied 11 months ago.
(No extra charge for remote session) Please download teamviewer from : https://www.teamviewer.com/ once you download the program please run it, it will gives you an ID and a password ***** send me your ID and password ***** i can connect to your computer. Important : Do not close teamviewer. Thank you
Expert:  Mr.Med replied 11 months ago.
For your question please contact Justanswer customer care at : ww2.justanswer.com/contact-us
Expert:  Mr.Med replied 11 months ago.
are you there please?

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