How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have windows 10 and the computer will not recognise my i-river

Customer Question

I have windows 10 and the computer will not recognise my i-river mp3 player, won't even charge
JA: You'd be surprised how many people have questions about Windows. Fortunately, the wizards we work with know tech inside and out, and it would be my pleasure to connect you with one right away. Tell me a bit more about what's going on so he can help you best.
Customer: my i-river mp3 player is not recognised
JA: Is there anything else the Computer Technician should be aware of?
Customer: / don't know
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  Rylan Sharpe replied 5 months ago.
Hello, my name is ***** ***** I am happy to help you with your question. Did this connection work before? Did you upgrade to Windows 10 and that is when the problem started?
Expert:  Rylan Sharpe replied 5 months ago.
Hello, I did not see your response to this. I am happy to assist with your issue. Has your I-River ever worked correctly on this or another computer?