How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a lenovo a916. "Unfortunately, youtube has stopped"

Customer Question

I have a lenovo a916. "Unfortunately, youtube has stopped" msg. I did turn off some apps i thought i did'nt need... This is not what i expected. I can't get in to reactivate or reset the phone. I've pulled sim and batt. No joy... Stopped at metropcs for help... No joy. Went to your support website- not listed. Can you help?
Submitted: 7 months ago.
Category: Computer
Expert:  Robert M. replied 7 months ago.
can you get to the settings ?