How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35271
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
30037186
Type Your Computer Question Here...
Viet - Computer Tech is online now
A new question is answered every 9 seconds

I bought a DDell

Customer Question

I bought a DDell
Submitted: 7 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 7 months ago.
Hi,I'm sorry about the issue. On your working laptop, please do the following steps in order to reset the login password ***** the Dell computer.1. Click on the website below:https://account.live.com/ResetPassword.aspx2. Then there, select the option "I forgot my password", then click on Next at the bottom.3. Then in the first box, type in the email address as shown on the problematic Dell computer.4. Then in the second box, type in the characters as shown on the page.5. Then click on Next at the bottom. Then follow the instructions there in order to reset your Microsoft account password.- If there is still any issue, please let me know if there is any error or message, and let me know the email address showing on the problematic Dell computer.Please reply at the box below to continue. Thank you.
Expert:  Viet - Computer Tech replied 7 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Related Computer Questions