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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Yes please fix it

Customer Question

yes please fix it
Submitted: 7 months ago.
Category: Computer
Expert:  Martin replied 7 months ago.
Hello and welcome.Sorry to hear you're having trouble with your computer.Would you like me to connect with you and fix the problem remotely, that way we can avoid causing any additional problems?Please reply using the box below.Regards,Martin
Customer: replied 7 months ago.
yes
Expert:  Martin replied 7 months ago.
Thank you. Please accept the remote support offer, then From your computer click the following link:https://ngmt.screenconnect.com/?Session=7fc0837a-293c-4f16-8388-68751b2422b4Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client Let me know once you've done that or if you need additional steps.Martin
Expert:  Martin replied 7 months ago.
Click on the link and join the remote session so we can begin

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