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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Microsoft updated my computer

Customer Question

Microsoft updated my computer for me because it had a pirate in it. But now on the bottom right it still says "this is not genuine". I don't know a lot about this stuff so please HELP. How do I get that off my computer
Submitted: 5 months ago.
Category: Computer
Expert:  Rath replied 5 months ago.
Hi, and thank you for asking your question. May I set up a quick remote session to troubleshoot the issue and assist you with activating Windows now?Please reply back using the box below.
Customer: replied 5 months ago.
please give me a refund. I don't feel good about this
Expert:  Rath replied 5 months ago.
No issues, will close out this question now. Thank you.
Customer: replied 5 months ago.
are you refunding ?
Expert:  Rath replied 5 months ago.
I have sent in a full refund request for you now, and will close out this question as well. Please do not reply back any further on this page; thank you.