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Andy
Andy, Computer Consultant
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I need Samsung to re activate my phone S7, it was locked since

Customer Question

I need Samsung to re activate my phone S7, it was locked since I forgot my password
Submitted: 8 months ago.
Category: Computer
Expert:  Eric Ewing replied 8 months ago.
Hi! My name is ***** ***** I am an independent technology expert who's been paired with you through JustAnswer.com. It is my pleasure to assist you today.It sounds like you're describing the Google login screen; is the issue just that you cannot login to your Google account? What does the message say that you're seeing?I look forward to hearing back from you!

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