How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

May 2, 2016 RE MY PC ,Way back on June 8, 2015

Customer Question

May 2, 2016 RE MY PC
Dear Sir,
Way back on June 8, 2015 I got taken for a ride from a Company Called Suntech Venture ***** Wilmington DE 19810 for a large amount for protection. At that time
the Tech goes into my PC and tells me he fixed any problems!! Come to find out this
company is gone!!! Many people fell for their service and are out money!!!! I should have
checked to see if they were covered by the BetterBB!! Sometimes we just don't think!!
My PC still runs like hell. It needs a good going over!! I have not up-graded to Windows
as alot of my Software will NOT work with the new version!!!! For security I have Eset /
I pay each month for AOL computer Check / I also use Total System Care / and Malwarebytes Anti Exploit Premium. Ok....I know that's ALOT but I felt these were needed for my PC to run good. Sorry....MY question is who can I now TRUST to view
my PC and see what's going on!!!! I don't even know if I can trust your service.
Thanks Very Much...Cherye
Submitted: 5 months ago.
Category: Computer
Expert:  B. Rath replied 5 months ago.
Hi, and thank you for asking your question. First, regarding our service, we are JustAnswer - a paid support site for tech-related issues. We have an A+ rating with the BBB, as you may verify as follows: May I set up a secure remote session to troubleshoot and carry out a comprehensive cleanup of your system now? Please reply back using the box below. Thank you.

Related Computer Questions