How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

We are setting up our system first time and need help,

Customer Question

we are setting up our system for the first time and need help, it is a Lorex Wireless, SANS Fil, Sin hilos, $ Cameras, 4 Channels, 500 GB, 135/night vision, Lx445W, we are not very smart tec people in our 60's so need your help
Submitted: 5 months ago.
Category: Computer
Expert:  Terry White II replied 5 months ago.
Hello, thank you for asking your question! My name is ***** ***** I'm a Technical Support Specialist of 15+ years experience as a cross-platform (Mac/PC) Specialist. Glad to assist you with your question today. Can you provide me a bit more information regarding the issue you are having with your Firefox browser on your Mac?What is the actual issue you are having with the web browser if I may ask?
Customer: replied 5 months ago.
Hi, I am not having problems with my mac, I asked the question need to have support setting up my Lorex Security system lx445w
Expert:  Terry White II replied 5 months ago.
Thank you for correcting that detail for me.I am a Mac & PC expert online, but I also happen to work professionally in the field, as a Low Voltage Network Installation and CCTV Technical contractor as well. Apologies for the initial confusion Jill.I am familiar with the Lorex CCTV brand, so I will be glad to assist you. May I start by asking, has your Lorex iIX445w already been installed and you are seeking how to operate the cameras through your Mac computer, or do you need assistance with installation and operation of this CCTV security system? I await your response and it will be my pleasure to assist you any way I can.
Expert:  Terry White II replied 5 months ago.
Hello, Just sending this post to you to remind you that your question is still a priority for me to answer for you. I have not received a recent update from you at the present. Therefore, I wanted to assure you I am waiting for a reply from you, so we can either continue working on this issue or you confirm that the last processes provided worked and the issue has been resolved. Thank you. I look forward to corresponding with you again, once you are back online with Regards, -Terry