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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 30271
Experience:  Over 20 years of consulting to the IT industry
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I converted to windows 10 on 4/24 but now keep getting a message

Customer Question

I converted to windows 10 on 4/24 but now keep getting a message of a registry error 0x80060402. It says there is a Microsoft edge 13.10586 error and I can't get it off the screen
Submitted: 6 months ago.
Category: Computer
Expert:  Richard replied 6 months ago.
Hi there and welcomethis is a scam error from a web page, and the phone number it request you call on the screen, please do not call it.Press ALT + CTRL + Delete on the keyboard, and then click on Task ManagerThen click on Microsoft Edge and click End Process which will stop it.Then open Edge and tell me if it is now functioning correctly please.