How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I've tried twice to download Windows 10, letting my PC run

Customer Question

I've tried twice to download Windows 10, letting my PC run all night. The download never got past "Starting Download". Why doesn't the download complete? I've not tried to upgrade because the download doesn't complete.
Submitted: 6 months ago.
Category: Computer
Expert:  Martin replied 6 months ago.
Hello Deborah and welcome.Sorry to hear you're having trouble with your computer.You may need to download the image onto the computer first then run it from a DVD or USB device.I can of course set this all up for you remotely if you're not sure how to do it.Please reply using the box below.Regards,Martin
Expert:  Martin replied 6 months ago.
Thank you. Please accept the remote support offer, then From your computer click the following link: click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client Let me know once you've done that or if you need additional steps.Martin

Related Computer Questions