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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I use google but I have had problems off

Customer Question

I use google for facebook only but I have had problems off and on and I have down it 2 or 3 times and it will work ok, but now it is not
Submitted: 7 months ago.
Category: Computer
Expert:  Martin replied 7 months ago.
Hello Mary and welcome.Sorry to hear you're having trouble with your computer.It should work with either browser but I can help you get it going again on Chrome if you like.Can we do a secure remote session so we can work on the problem together from your computer?Please reply using the box below.Regards,Martin
Customer: replied 7 months ago.
yes
Customer: replied 7 months ago.
how long will it take for you to do the remote session
Expert:  Martin replied 7 months ago.
It takes only a few minutes
Expert:  Martin replied 7 months ago.
Thank you. Please accept the remote support offer, then From your computer click the following link:https://ngmt.screenconnect.com/?Session=03e0cd53-a427-4786-a67e-fb1d9304fae5Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client Let me know once you've done that or if you need additional steps.Martin
Expert:  Martin replied 7 months ago.
Hi Mary, would you like to try again?

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