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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I keep getting the cannot find CONCENTR>CHM error. days

Customer Question

I keep getting the cannot find CONCENTR>CHM error. For 2 days now.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: how much will it cost? I only have social security.
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to. Is there anything else the Computer Technician should be aware of?
Customer: my printer wont work now either.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: Computer
Expert:  Cody replied 7 months ago.
Hello. My name is ***** ***** I will be assisting you today.
Expert:  Cody replied 7 months ago.
Can I remotely connect to your computer, so I can troubleshoot this issue with you?
Customer: replied 7 months ago.
When can he help me?
Expert:  Cody replied 7 months ago.
try offer again
Customer: replied 7 months ago.
is the $15.00 plus the $39.00?
Expert:  Cody replied 7 months ago.
correct
Customer: replied 7 months ago.
never mind. I appreciate the help.
Expert:  Cody replied 7 months ago.
ok
Customer: replied 7 months ago.
Sorry, I cannot pay you $54.00 on my social security. that's all I have to live on. I will call my tech on Monday.
Expert:  Cody replied 7 months ago.
ok
Customer: replied 7 months ago.
good night
Expert:  Cody replied 7 months ago.
night
Customer: replied 7 months ago.
why did you take $31.00 from my checking acct? You did nothing.
Expert:  Cody replied 7 months ago.
I'm not apart of billing, please contact customer service here: http://ww2.justanswer.com/contact-us