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Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37182
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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How do I read my e-mail? When I try to get into my e-mail,

Customer Question

How do I read my e-mail? When I try to get into my e-mail, all I get is some B.S. about something I don't want. I'm 80 years old, live in the hills where I don't have cell reception. I get the internet through satellight. And I'm Dyslexic and read slowly. I called google ph# ***** get no help. Get me a frigin phone number where I can talk to someone!!!
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,I'm sorry. Are having issue with accessing your gmail email address?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Computer Tech replied 1 year ago.
When trying to access your gmail email, when it asks you to sign up, then there, click on the big letter icon (or click on the gmail email address or the name) at the upper right corner, then click on option Sign out, or you can click on the website below to sign out:https://accounts.google.com/Logout, then you can sign in with your original gmail email address.- If there is still any issue, please answer my questions in my previous reply above, so I can troubleshot further.When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,