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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8751
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Gmail my signature disappears when I start to type a regular

Customer Question

gmail my signature disappears when I start to type a regular initial email. This started happening a few days ago. No changes have been made min the lab or to the footer section. Thanks for the help.
Submitted: 7 months ago.
Category: Computer
Expert:  Robert M. replied 7 months ago.
is it there when you send the email ? is it highlighted when you start typing ?
Customer: replied 7 months ago.
Yes it's there and no, not highlighted. As soon as i type a letter it's AS IF it is highlighted. I played around, but with no success.
Expert:  Robert M. replied 7 months ago.
but it still shows up in the sent email when the recipient gets it ?
Customer: replied 7 months ago.
No
Expert:  Robert M. replied 7 months ago.
make sure that you have not changed your email format to plain text.that wont take a signature. It has to be in html. click composein the pop up email on the bottom right there is a solid down arrow for more optionsclick that make sure that it does NOT have plain text checked.
Customer: replied 7 months ago.
That's not the issue. Any other ideas? If not please repost the question. Thanks.
Expert:  Robert M. replied 7 months ago.
i can log in and look at it remotely if you like