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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I bought a new Asus computer and my password ***** ***** the same

Customer Question

I bought a new Asus computer and my password ***** ***** the same as my old one. I cannot figure out how to change the currant one. Please HELP! My home number is(###) ###-####or my cell number is(###) ###-#### ***** call ASAP as i am having many problems right now. I'm not very good on new computers until I get used to using it until after using it for several days.
Thank you,
William J. Sawyer
William sawyer ***@******.***
Submitted: 9 months ago.
Category: Computer
Expert:  Michelle replied 9 months ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
Expert:  Michelle replied 9 months ago.
New computer has Windows 10?
Expert:  Michelle replied 9 months ago.
What password ***** are you getting please explain the problem a bit more in detail.
Customer: replied 9 months ago.
Waiting for call back.
Expert:  Michelle replied 9 months ago.
Payment for this service failed, please do not fulfill yet. We will attempt to reach this customer to fix the situation.