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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Computer has been hacked. Windows 10 was removed, windows

Customer Question

Computer has been hacked. Windows 10 was removed, windows 8.1 reinstalled. Lost webroot in the process. Nedd computer 'cleaned" and webroot reinstalled
Submitted: 7 months ago.
Category: Computer
Expert:  Jason Jones replied 7 months ago.
Hello,I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.Thank you,Jason