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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I dont remember my id or password ***** get into my acct

Customer Question

i dont remember my id or password ***** get into my acct
Submitted: 6 months ago.
Category: Computer
Customer: replied 6 months ago.
I already factory reset my phone with verizon when i go thru the motions it comes to a part where it says the phn is locked becuz of an abnormal factory reset sign in to ur samsung acct that was previously used on this phn to confirm it belongs to you. i dont remember either id or password
Customer: replied 6 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 6 months ago.
need instruction now pls!!!!!
Expert:  Richard replied 6 months ago.
Hi there and welcome MikeCan you tell me please which model Samsung phone you have please?