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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer locked up and a pop up gave me a number to call

Customer Question

My computer locked up and a pop up gave me a number to call for help. Company said they contract for Microsoft. Tech notion Danny Miller , tech code cc205 at(###) ###-####....said cost to be near 400$ to fix problem
Submitted: 7 months ago.
Category: Computer
Expert:  Jason Jones replied 7 months ago.
Hello,I am the person that will be helping you today.That is a very common scam. Please, do not call that number because if you do, they will attempt to scam you. Have you already turned the computer off and on? Also, which version of Windows are you using?I will be standing by, looking forward to your response.Thank you,Jason
Customer: replied 7 months ago.
They are in my computer now. Said they would begin to correct virus. What should I do
Expert:  Jason Jones replied 7 months ago.
I would suggest turning the computer off immediately.
Expert:  Jason Jones replied 7 months ago.
After you turn it back on, are you able to access the Internet at all?

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