How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I need to settle the question

Customer Question

I need to settle the question of my google mail password. I put a dozen passwords which were rejected, Igot some code numbers which did not work, I need a living soul to talk to to to finally get a password. It seems trhat I cannot dso it online.
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.
Hi,I'm sorry about the issue. Is your gmail email currently working at the website or not?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Computer Tech replied 6 months ago.
Can you please click on the website below:, and sign in your gmail email address if prompted, then there, click on the option Sign-in & security, then scroll down a bit, then let me know if the option 2-Step Verification is showing On or Off.When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.
Customer: replied 6 months ago.
THank you. I managed finally myself to straight out with Google thev question of my poassword.E.D.S.
Expert:  Viet - Computer Tech replied 6 months ago.
You're welcome. Great. I was trying to help you quickly yesterday, but you were not available, but I'm glad you got it working now. I'm canceling this for you. If you need anything else, please let me know any time. Thank you for the update.