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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a gateway gt 5428 and I cannot remember the password.

Customer Question

I have a gateway gt 5428 and I cannot remember the password. How do I by windows pass word. The system is on and currently running.
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.
Hello Herman and welcome.Sorry to hear you're having trouble with your computer.What screen are you stuck on, the logon screen?Please reply using the box below.Regards,Martin
Customer: replied 1 year ago.
yes the logon screen.
Expert:  Martin replied 1 year ago.
What's written as the username, is it an email address or what does it say?
Customer: replied 1 year ago.
computer is on but I cannot remember password
Expert:  Martin replied 1 year ago.
What is written as the username?
Customer: replied 1 year ago.
HermanWoods
Expert:  Martin replied 1 year ago.
Thanks Herman, what happens if you simply press Enter without entering a password?
Customer: replied 1 year ago.
Have windows vista business
Expert:  Martin replied 1 year ago.
In that case what you'll need to do is create a boot disk which contains a password ***** utility. Click on the following link to get HBCD (Hiren's Boot CD): http://www.hirensbootcd.org/download/ Scroll down and click where it says Hirens.BootCD.15.2.zip to download the file. You need to burn it on to a CD which will then allow you to use it as a boot disk. Once you've made the CD, you need to boot from it and boot into the MiniXP environment. From there you will have the option to do all sorts of things, one of them being a password ***** of any account on the system. Here's a video showing you how to reset the Windows password: http://goo.gl/TKVqC5 Once the password ***** been reset, you simply restart, remove the CD, and login with the newly created password.I can do all of this for you from the computer you're on now via a remote session if it looks a little too complex, just let me know!Martin
Customer: replied 1 year ago.
Remote session please
Expert:  Martin replied 1 year ago.
Are you contacting me from a computer?
Customer: replied 1 year ago.
The video is a poor quality, Can you get me a better online solution?
Customer: replied 1 year ago.
is there any F Keys that can by pass the welcome?
Expert:  Martin replied 1 year ago.
The video is in 480p if yours doesn't already come up in that quality, you can select it with the options button under the video, then maximize it
Expert:  Martin replied 1 year ago.
Nope, unfortunately you need to create the boot disk to reset the password
Expert:  Martin replied 1 year ago.
How's that going Herman?

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