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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot send/ receive emails from outlook 16 to new windows

Customer Question

I cannot send/ receive emails from outlook 16 to new windows pc
JA: Good tech support is often the difference between a quick fix and many sleepless nights. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I can send messages using Yahoo mail, but I prefer outlook. Outlook tells me that my user name or password ***** *****
JA: Anything else I can tell the Computer Technician before I connect you two?
Customer: I have gone through the pop3 connections and outgoing/ incoming xtra addresses.
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and connect you two.
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.
Hi,I'm sorry about the issue. Is your yahoo email password ***** working at the website?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Computer Tech replied 6 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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