How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I upgraded my computer to windows 10 and now i get a window

Customer Question

I upgraded my computer to windows 10 and now i get a window with circling dots saying please wait, This screen has been running for hours
What do i do
Submitted: 8 months ago.
Category: Computer
Expert:  Cody replied 8 months ago.
Restart and press F8 repeatedly, then choose safe mode with networking
Customer: replied 8 months ago.
It did not work
Customer: replied 8 months ago.
I never got the options
Expert:  Cody replied 8 months ago.
Laptop or desktop?Please wait happens before logon screen?
Customer: replied 8 months ago.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I do not think you can connect to the computer
Expert:  Cody replied 8 months ago.
no, not unless you can loginIf its a laptop, pull the power cable and unplug laptop battery for 30 seconds then power back on.Desktop pull the power cable and do the same thing
Customer: replied 8 months ago.
I did the hard start and it did no good
Customer: replied 8 months ago.
I know how to get to the command option but do not know what commands to enter Will this work?
Customer: replied 8 months ago.
you still there
Customer: replied 8 months ago.
What is next
Customer: replied 8 months ago.
cody.are you there
Expert:  Cody replied 8 months ago.
try chkdsk /f /r C:
Expert:  Asriel replied 8 months ago.
Is this a work or personal computer? The reason I ask is because of some internal settings that might be causing this.
Expert:  Cody replied 8 months ago.
Did you run the check disk?

Related Computer Questions