How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I cannot get into my iYogi. It shows an error message running

Customer Question

I cannot get into my iYogi. It shows an error message running in green across. "Windows is checking for a solution to the problem" Please help me?
Submitted: 8 months ago.
Category: Computer
Expert:  GeekGal replied 8 months ago.
Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. It would be my pleasure to help you resolve this. Can you currently login to your computer? Can you tell me what Version of Windows you have (for example, windows XP, Vista, 7, 8, or 10?) and what type of machine you have?