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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I reset my Microsoft 10 password?

Customer Question

How do I reset my Microsoft 10 password?
Submitted: 1 year ago.
Category: Computer
Expert:  Dan replied 1 year ago.
Hello and thank you for your question, I look forward to assisting you today. Is this your computer?
Customer: replied 1 year ago.
Yes
Customer: replied 1 year ago.
No
Customer: replied 1 year ago.
Computer is HP laptop 2009 just installed Windows 10
Expert:  Dan replied 1 year ago.
Were you able to log into Windows 10 after you installed it?
Expert:  Dan replied 1 year ago.
Still with me?
Customer: replied 1 year ago.
Yes, I do not get a picture on the monitor at all. Just a notification saying there is no signal
Customer: replied 1 year ago.
It is a 7 year old HP windows 7
Customer: replied 1 year ago.
Desktop
Customer: replied 1 year ago.
I have security software!
Customer: replied 1 year ago.
Are you there?
Expert:  Jason Jones replied 1 year ago.
Hello,When you say that it says there is no signal, does that mean that the computer is not turned on or not working? You need to see the login page before you can log in.- Jason

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