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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I reset my Microsoft 10 password?

Customer Question

How do I reset my Microsoft 10 password?
Submitted: 8 months ago.
Category: Computer
Expert:  Dan replied 8 months ago.
Hello and thank you for your question, I look forward to assisting you today. Is this your computer?
Customer: replied 8 months ago.
Yes
Customer: replied 8 months ago.
No
Customer: replied 8 months ago.
Computer is HP laptop 2009 just installed Windows 10
Expert:  Dan replied 8 months ago.
Were you able to log into Windows 10 after you installed it?
Expert:  Dan replied 8 months ago.
Still with me?
Customer: replied 7 months ago.
Yes, I do not get a picture on the monitor at all. Just a notification saying there is no signal
Customer: replied 7 months ago.
It is a 7 year old HP windows 7
Customer: replied 7 months ago.
Desktop
Customer: replied 7 months ago.
I have security software!
Customer: replied 7 months ago.
Are you there?
Expert:  Jason Jones replied 7 months ago.
Hello,When you say that it says there is no signal, does that mean that the computer is not turned on or not working? You need to see the login page before you can log in.- Jason

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