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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My neat program is now asking to log in with pass word.

Customer Question

My neat program is now asking for me to log in with pass word. when I input password, it does not approve. When I am scanning it is not allowing to scan unless I identify which folder. It never use to do that. Do I need a update vision of neat?
Submitted: 6 months ago.
Category: Computer
Expert:  Jason Jones replied 6 months ago.
Hello,I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.Thank you,Jason

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