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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Have a Lexmark 842C printer. My computer repair guy upgraded

Customer Question

Have a Lexmark 842C printer. My computer repair guy upgraded my PC from XP to Windows 7 (maybe 10?) Now I can't re-install from old Lexmark installation disk. Help!
Submitted: 6 months ago.
Category: Computer
Expert:  Cris replied 6 months ago.
Hi, thanks for using I am Cris and will be glad to assist you with your issue. Normally the reinstallation disc have old software drivers. If you have been upgraded then the drivers would not be on the disc. I can help you install the new drivers by doing a remote connection onto your PC. If you would like to approve the additional service.
Expert:  Cris replied 6 months ago.
Also are you positive that is the correct model number of your printer? I am not seeing that model number listed for Lexmark.
Expert:  Cris replied 6 months ago.
Did you still want assistance with your issue?

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