How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

1- I can no longer seem to load my photos from my SD card onto

Customer Question

1- I can no longer seem to load my photos from my SD card onto my computer. How do i do it?
2. I used to organize my photos with Picasa. Now Google is no longer supporting Picasa and I can not see them on google photos
Submitted: 8 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 8 months ago.
Hi,I'm sorry about the issue. What happens when you open the Picasa program on your computer?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Computer Tech replied 8 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.