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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am having much trouble with Windows Live. I was given a case

Customer Question

I am having much trouble with Windows Live. I was given a case number ***** Microsoft technician yesterday afternoon,(###) ###-#### ***** technician at Microsoft told me contact Verizon to set my server settings. and to get back to Microsoft if this did not solve the problem. I did so. This did not solve the problem. I have tried to re-contact Microsoft for further help. I am denied access. As things now stand Windows Live is presently of no use to me.Kindly give me entry for help or help me on line. I am unable to send and receive emails. Upon trying to do so a popup appears on my computer window denying access to "*****@******.***" as the user. This is the correct user. Please help. Thanks
Submitted: 6 months ago.
Category: Computer
Expert:  Kamil Anwar replied 6 months ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks