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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Windows 10 live movie maker not working

Customer Question

Windows 10 live movie maker not working
Submitted: 1 year ago.
Category: Computer
Expert:  Dan replied 1 year ago.
Hello and thank you for your question, I look forward to assisting you today. Can you give me a little more detail please?
Customer: replied 1 year ago.
Movie maker just shows black
Expert:  Dan replied 1 year ago.
Windows 10 doesn't really support Movie Maker so that may be part of the problem. Have you tried reinstalling it?
Customer: replied 1 year ago.
No
Expert:  Dan replied 1 year ago.
Give that a try to see if that will resolve the problem. First uninstall the current version, then reinstall it and see what happens. Go to this LINK.
Customer: replied 1 year ago.
Can we just work with the computer and not my cell phone
Expert:  Dan replied 1 year ago.
Are you using your phone to chat with me?
Customer: replied 1 year ago.
I am now
Customer: replied 1 year ago.
I will give it a try
Expert:  Dan replied 1 year ago.
Unless you are unable to make a connection, then by all means switch to your computer.
Customer: replied 1 year ago.
Live movie maker does not appear in control panel, what do I uninstall?
Expert:  Dan replied 1 year ago.
Click your Start button and look to see if it is listed under Windows Essentials?
Customer: replied 1 year ago.
I am new to Windows 10. What start button?
Expert:  Dan replied 1 year ago.
Lower left of the task bar. It will look like a window pane. Click it then click All Apps.
Customer: replied 1 year ago.
Before I asked a question I repaired Windows Essentials
Expert:  Dan replied 1 year ago.
If you don't find it listed there is there an icon for you to click on to start it? If so, right click on the icon and select properties then let me know what it says please.
Customer: replied 1 year ago.
I do not see it listed in Windows essentials
Expert:  Dan replied 1 year ago.
How do you normally start it?
Expert:  Dan replied 1 year ago.
If you cannot locate it to uninstall it, try installing the version you just downloaded.
Customer: replied 1 year ago.
Microsoft Windows Start menue programs
Customer: replied 1 year ago.
I did not download anything. Could you please stop sending text messages.
Expert:  Dan replied 1 year ago.
I am just responding to your questions here?
Expert:  Dan replied 1 year ago.
I sent you link above so that you could download Movie Maker.
Customer: replied 1 year ago.
I need another expert . We are not communicating . Stop with the text. I want to just work on the computer. No text. If you are going to answer with a text Don't answer!
Expert:  Dan replied 1 year ago.
I am only answering here. What text are you referring to?
Expert:  Dan replied 1 year ago.
Are you still with me?
Customer: replied 1 year ago.
I uninstalled movie maker and went to the link you sent. I downloaded movie maker and it won't run. Befor it show video, now it won't start
Customer: replied 1 year ago.
It wouldn't show video, now it won't run

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